Privacy Policy
Last updated: February 13, 2026
At Naija Bites UK, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our food delivery services.
Information We Collect
Personal Information
When you create an account or place an order, we collect:
- Name and email address
- Phone number
- Delivery address
- Payment information (processed securely by our payment provider)
Usage Data
We automatically collect information about how you use our website, including your IP address, browser type, pages visited, and time spent on pages.
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our website and store certain information to improve your experience.
How We Use Your Information
- Process and fulfill your food orders and delivery requests
- Send order confirmations and delivery updates
- Provide customer support and respond to inquiries
- Send promotional emails about new menu items and special offers (with your consent)
- Improve our website and services based on your feedback
- Detect and prevent fraud or unauthorized transactions
- Comply with legal obligations and enforce our Terms of Service
Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Delivery partners to fulfill your orders
- Payment processors to handle transactions securely
- Service providers who help us operate our website and business
- Law enforcement when required by law or to protect our rights
Your Privacy Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Naija Bites UK
Email: privacy@naijabites.co.uk
Phone: +44 20 7946 0958
Address: 123 High Street, London, UK, SW1A 1AA
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page.